Cohere | The Command Center for Customer Satisfaction

Platform

Customers Pricing Security Blog

Customer engagement at the speed of now.

Cohere lets you see what your customers are seeing and engage them with the right context.

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Multiplayer

Voice

Video

Replay

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Hundreds of companies use Cohere to level up customer engagement. Try it now→

Instant, no-setup screensharing. Over any channel.

Support

Sales

Onboarding

Insanely fast support

Instantly view a customer's live screen instead of asking for bug descriptions and screenshots. Resolve customer issues 41% faster and increase first-contact resolutions by 47% by taking over their screen and visually guiding the way – no meeting links or downloads required.

“When we implemented Cohere, our support reps felt like a glitter bomb had gone off within their team! It has made a night-and-day difference to their ability to resolve issues more quickly and efficiently for our customers.”

Natalie Mercuri

Head of Operations, Canix

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Talk to your customers, instantly.

Visitors can jump in a voice or video call with just one click, leading to 20% more connected calls compared to a chatbot or phone line.

“When I first saw Cohere, I was blown away by its immense potential to improve personal and commercial insurance application processes. This is a dream for an agent wanting to offer white-glove treatment.”

Joe Schmidt IV

VP Business Development, Ethos

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Without Cohere

With Cohere

With Cohere, you can skip the endless, frustrating back-and-forths and jump straight to helping your customers out.

Integrates with the tools you use

Cohere integrates seamlessly with your existing tools, so you can engage with customers and get a comprehensive view of their digital experience from anywhere.