Exceed customer expectations.
Every single time.
Exceed customer expectations. Every single time.
Automatically resolve common questions, eliminate manual tasks like routing and triage, and save agents time with an AI assistant – all within your existing CX stack.
Trusted by hundreds of customer-obsessed teams
One platform for optimizing your entire CX lifecycle.Delight customers with self-serve resolutions for common questions, and empower agents to drive smarter outcomes when a human touch is needed.
Cohere goes beyond chatbots – it works as an automation layer across your entire CX lifecycle to automate repetitive, manual tasks, giving your agents more time to do what they do best.
Keep your existing CX stack.
See results in hours instead of weeks.
Unlike other solutions which need weeks of training and proactive maintenance, Cohere's AI platform starts working immediately without manual labelling and learns from interactions over time.
Cohere integrates directly with your current CX stack, and agents work out of the help desk they're already familiar with. Start proving ROI in a matter of hours, without changing what's already working with your support process.
"With Cohere, we’ve been able to start self-serving 60%+ of our customers’ inquiries within a matter of weeks, all by leveraging our existing content. It handles complex, real-world inquiries that other bots struggle with while saving valuable time for our customers – helping our agents focus on the cases that matter most."
"With Cohere, we’ve been able to start self-serving 60%+ of our customers’ inquiries within a matter of weeks, all by leveraging our existing content. It handles complex, real-world inquiries that other bots struggle with while saving valuable time for our customers – helping our agents focus on the cases that matter most."
WALKER NORDIN – SR CUSTOMER OPS MANAGER AT RAMP
Read customer perspective →
Increase in self-served tickets
Reduction in cost per interaction
Increase in agent productivity
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sales@cohere.io