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Putting security first
Cohere is built from the ground up to safeguard your data.
See what you need to see, and nothing else
Control exactly which parts of your page are shared, and block private data from being transmitted. Cohere lets you manage visibility with complete granularity. Passwords and credit card numbers are automatically hidden, and any element can be blocked with a single attribute.
Configurable viewing permissions
Allow your users to control access to their session with automatic permission prompts. Cohere only shares the webpage, not personal notifications or other applications. And at any point, users can also revoke permissions.
Compliant with global data protection and security frameworks
SOC 2 Type I
Cohere's SOC 2 Type I report covers the trust services categories of Security, Confidentiality, and Availability, and is audited annually.
General Data Protection Regulation (GDPR)
We comply with GDPR data retention requirements, and offer a data processing agreement (DPA) for customers in the EU.
California Consumer Privacy Act (CCPA)
We ensure policies, processes, and controls comply with CCPA requirements.
Built to secure your most sensitive data
Secure infrastructure provider
We host all of our data in physically secure Google Cloud facilities that include 24/7 on-site security, camera surveillance, and more. All customer data is hosted in data centers that are SOC 2, ISO 27001 and HITRUST compliant.
Data encryption in transit & at rest
All data sent to or from Cohere is encrypted using TLS, and all customer data is encrypted using AES-256. Data is only sent when a session is actively being viewed and is deleted right after, unless recordings are explicitly enabled. We use Cloudflare's geographic load balancer and regionally located servers in the Netherlands and UK to ensure that intra-European traffic never leaves Europe.
Data redundancy and resiliency
Cohere's infrastructure has been designed to be fault tolerant. All databases operate in a cluster configuration and the application tier scales using load balancing technology that dynamically meets demand.
Server security and monitoring
All servers are configured using a documented set of security guidelines and images are managed centrally. Changes to the company’s infrastructure are tracked, and security events are logged appropriately.
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